FAQ

Q. Is ordering online secure?
A. Yes. We take the utmost care with the information that you provide us when placing an order on our website (or through any other means).  The server that hosts our bookstore encrypts the transmission of all credit card and personal customer information using the Internet-standard SSL (Secure Sockets Layer) protocol.  During the encryption process, information is scrambled into small bits of code that cannot be read as they travel to us over the Internet. Once we receive the encrypted information, we use a private, one-of-a-kind key to decode it.  

Q. How long does shipping take?
A. Shipping can take anywhere between 5-20 days depending on availability and the day of the week you order. We'll do all we can to ensure your products arrive at your doorstep in a timely manner! 

Q. Do you offer returns?
A. If you are unhappy with your purchase, please contact us immediately we will make it right through either refund, store credit or replacement. Please do not send your purchase back to the manufacturer.  If you order the wrong size or style please contact us and we will be happy to help you exchange it for the right item.  You are also welcome to return an item that you just don't like. We will process the store credit or refund once we receive the tracking number for the return.  Please contact us for the address and further information.